 |  | By Julia Kukiewicz Staff Writer Wednesday, 09 April 2008 |
Always apply for broadband online
The five reasons you should ALWAYS apply for your broadband package online:
- Online broadband prices often cheaper
- Free extras like wireless routers only available for online applications
- Applying on the phone can rack up the phonebill
- Quicker and easier online
- Sign up at any time, from anywhere
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WHAT do you do when you want to change your broadband provider? If you’re smart you shop around for great broadband deals online and then go into a shop or give them a ring to seal the deal, right?
Wrong. You could save time, money and get loads of free extras by signing up online.
Broadband providers are keen for you to do it because that way they don’t have to employ extra sales staff so they’re willing to make big concessions to get new customers that way.
So here are our top five reasons for signing up online and the broadband providers that offer the best deals:
1. Online Prices
You can save some serious money if you are willing to sign up online.
AOL offer the first month of the contract free and Vodafone mobile broadband offers an amazing three months free on their USB modem 7.2 package when you sign up online.
Other providers are willing to make other small concessions that let you save big. For example, Demon will waive their set up fee when you sign up to one of their packages online.
2. Free Extras
Sometimes you only get free ‘extras’ with your broadband package (which you’ll most likely find you need to buy) such as modems when you sign up online.
AOL, O2 Broadband and Be Broadband all offer free wireless routers, while Demon Broadband chucks in a free modem.
3. Save Even More Money, Without Losing Out
You often have to pay for the line you ring when signing up to your new provider.
That can be seriously expensive when you consider how many details you have to give (and repeat).
This isn’t true of all providers - AOL and Tiscali are just two with a free phone signup number - but remember these numbers are usually only free from a BT landline.
But perhaps you want to call so that you can ask questions about the service? Well, fear not because there’s a cheaper way to do that too.
When you log onto Sky Broadband's website you’ll be able to have an MSN messenger-style chat with an advisor.
Tiny, friendly broadband provider Madasafish (often considered the best broadband for customer service)will ring or email you back if you use their online sales enquiries form for your queries.
4. Quicker and Easier
Using a broadband comparison site like ChooseISP makes signing up online a lot easier – you can compare deals, decide on the best package for you and sign up all in one session.
So signing up for broadband online can let you get back to more important things.
5. Peace of Mind
Finally, peace of mind is one of the most important things to think about when signing up to anew broadband package.
Having a service provider that lets you sign up any time of the day or night from anywhere in the world definitely bodes well for the rest of your dealings with them.
It means that they’re accountable, helpful and interested in getting your business.
After all, the internet is 24/7 so your provider should be too. For example, Plusnet has over 200 support pages and tutorials, as well as their phone lines and email addresses, in case something goes wrong.
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