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Rural broadband: what are the options?

neil hawkins

Around 166,000 people in the UK are stuck in rural broadband 'not spots' while a further two million in rural areas have inadequate broadband.

In this guide we have a look at the next steps if you're struggling to get things done online, or even get online at all, because you live away from a town or city.

Rural broadband: the options

The problem with rural broadband isn't that there's a lack of options but that so many are inadequate.

As we'll see below, broadband deals through a phone line, 3G or satellite can be somewhat slower and more restrictive than their equivalents in towns and cities and they're almost always more expensive.

We'll look into some ways to get more for your money below but for some rural users make do and mend isn't good enough.

Communities are increasingly getting together to bypass the system and improve their own broadband. Some have even ended up with up to 100Mb speeds, faster than most town-dwellers can access.

In the last section of this guide, we look at how more communities could do the same.

ADSL broadband

If you can get a BT telephone line, you can get ADSL broadband.

Non-LLU

Unfortunately, however, rural areas are also often non-LLU areas.

If you had to cite one change to the UK broadband market in the past 15 years that made it into the very competitive market it is today it'd be Local Loop Unbundling (LLU).

In LLU or unbundled exchanges, companies put their own money and technical gear into a BT exchange, releasing them from relying on BT to administer their broadband and phone lines. This boosts competition: increasing quality - a small company, Be, first installed up to 24Mb ADSL2+, for example - and, ultimately, decreases prices.

All in all, it's great for broadband users. Or most of them.

Am I served by a non-LLU exchange?

14.2% of premises (business and households) in the UK have a non-LLU exchange.

To find out whether that applies to you try a postcode search on our comparison page.

If it returns 'normal rate' (Plusnet), 'Access' (O2) or 'National' (Virgin Media) deals then you're in a non-LLU area.

Even if you get a result which indicates that you do have an unbundled exchange, however, you may still consider yourself to be a rural broadband user.

The best ADSL rural broadband

Best speeds

Whatever their exchange type, speed advertising is likely to be anathema to most rural broadband users.

Rural households are more likely than those in urban areas to be physically far from the exchange. With older ADSL, in particular, distance affects broadband speeds drastically, the signal starts to attenuate fairly early on.

If you're in a non-LLU area that's something you'll have to resign yourself to with ADSL: all the providers are using BT wholesale so they'll all be about the same.

If you are in an LLU area, however, the provider makes more of a difference. Take a look at our fastest broadband guide to learn more.

Best download allowances

Most non-LLU deals have fairly restrictive download allowances or, if they're 'unlimited', fair use policies.

Don't assume that rules that apply to the provider's main deals apply out in the wilds.

O2 are well-known for their completely unlimited broadband, for example. Yet O2 Access, their non-LLU deal, has a limit of just 20GB a month.

Cheapest deals

Non-LLU packages tend to be about £10 a month more expensive than their more widely available counterparts.

BT is the only ISP that doesn't increase prices for those on the least competitive exchanges.

Even so, however, BT isn't always the cheapest bet: budget LLU providers tend to also be budget non-LLU providers.

In addition, non-LLU users generally have access to fewer discounts such as a few months free for signing up. But keep an eye out, they do exist.

At the date of writing, for example, Sky broadband Connect is half-price for the first year.

Rural fibre

As you may have noticed, BT's fibre network and Virgin Media cable hasn't reached much of the countryside yet.

That's a shame because fibre is so much better at covering long distances without signal attenuation but unless your village was a winner of the Race to Infinity campaign or uses an outside provider (see below) it's very unlikely.

Mobile broadband

For those that can't get a BT phone line or find ADSL inadequate mobile broadband could be the next best option.

However, speeds will almost always be slower than ADSL and per GB it's much more expensive so, although something approaching unlimited mobile broadband does exist, it's generally a poor option, especially for the heaviest broadband users.

Signal quality

The big problem, however, is signal quality. Here too there's an inequality between rural and urban areas: you're less likely to find good coverage.

Checking coverage maps from individual providers before signing up is a must or take a look at a site like OpenSignalMaps new window for a rough point of comparison between providers.

Since external modems, tethered mobile phones or 3G devices such as the iPad are mobile they can make it slightly easier to find signal than with a USB stick in a stationary computer.

Femtocells, basically a modem that routes 3G through a home broadband line to boost signal, can help. Vodafone's Sure Signal is about the only one available right now.

Sure Signal isn't cheap - £50 for subscribers, £120 for non-subscribers - however and requires a 1Mb broadband connection.

Satellite broadband

Satellite broadband has been floating around the edges of the UK broadband market for a few years now, held back from becoming more popular because of its high start-up costs and fairly low speeds and download allowances.

The market is slowly growing more competitive but Tooway satellite broadband, for example, ask for just under £200 to set up the service and then around another £25 to £100 per month, depending on the usage allowance, from 4GB to 25GB.

Satellite broadband is a potential shot in the arm for rural broadband since, unlike the options above, it provides coverage equally to rural and urban areas.

Satellite subsidies

The Welsh Government offers a satellite subsidy called the broadband support scheme new window.

Applicants must live in Wales and have only a basic (less than 2Mb) broadband connection currently.

Community broadband projects

So far we've concentrated solely on the ways that individual households in rural areas can improve their broadband.

But community broadband projects are bypassing the system rather than working within it to bring better internet access to whole villages.

Some projects - such as the village of Wray's fibre new window which is provided by researchers from the University of Lancashire - seem easier to replicate than others.

Bribing BT

In March 2010, residents of Iwade in Kent noticed that a local BT exchange was about to be upgraded to a FTTC (fibre-to-the-cabinet) service but their more rural exchange wasn't.

Village residents nabbed £13,000 from Kent council's broadband fund which persuaded BT to upgrade their exchange. To increase take-up they even offered up to £75 for each household to cover the cost of installing a fibre service like BT Infinity.

Other villages have done a similar thing by using very local ISPs to, essentially, unbundle their local exchange and install new equipment.

In April 2010, for example, local investors raised £37,000 to bring fibre broadband to Lyddington, Rutland in this way.

High-speed wi-fi

Other villages have chosen to bypass BT altogether and ask a private company to install a local network.

Usually, that takes the form of a high-speed wi-fi network: so the company will lay a fibre line to a transmitter on a high point like a public building and then subscribers in the local area buy their own ariels to pick up the signal.

In Ashby de la Launde, Lincolnshire, for example, this method has provided up to 70Mb broadband speeds, although speeds do vary from project to project.

NextGenUs new window, one of the best-known community broadband providers, did the job in Ashby and they can even offer resources to help generate interest.

Private companies aren't the only option, however.

Three's Rural Broadband Working Group, for example, provided 11 communities with free 3G access in August 2011.

The take away

The take away is that local councils and bodies like the Rural Development Programme for England do have money set aside for upgrading broadband in rural areas.

As the dates of our examples illustrate, though, a lot of that cash is starting to dry out and, even if you can get some, the projects take time and commitment.

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