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What does it cost to reconnect to BT?

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Staff Writer
3 September 2009

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I am currently with TalkTalk and my contract is past the 18 month period so I am looking to switch to a new broadband provider, however my BT line was switched to them when I signed up with TalkTalk which would mean I would have to change back to BT line. Is there a fee for this?
Roy Berwick, UK

I spoke to our contact at BT who informed me that so long as you have a dialling tone on your phone, it is likely that you won't have to pay a penny to get your line switched over to BT again.

If you don't have a dialing tone and BT need to send an engineer out to you to reconnect your master socket (main telephone socket) to the BT line it will cost £122.50.

Either way, you will have to start paying your line rental (we recommend paying this by Direct Debit and opting for paper-free billing to keep the price at £11.25, rather than £14 - which is an extra £1.50 for non-DD payment and £1.25 for a paper bill), cost of calls and any other services that you'll require from BT (such as caller ID, call blocking etc.)

My contact at BT also mentioned that anyone reconnecting will be subject to a credit check - which means you may be required to pay a deposit.

Also remember that BT will tie you in to a 12 month contract with them, so make sure you definitely want to pay your line rental to BT rather than one of the other broadband providers that offer line rental as part of the package.

You can read all about the best broadband and line rental deals in Julia Kukiewicz's excellent article on the subject: Where to get free line rental with broadband.



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