Review of Orange Broadband Home Max & Mobile
- Up to 8MB Orange broadband connection
- No activation or set-up fee until 31/07/08

- Free Orange Livebox wireless router when you sign up online
- 2 for 1 cinema tickets every Wednesday
- Get Orange 'Unique' for free (combined home phone and mobile)
- Line rental included! (saves you £132 a year)
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THIS Orange package is exactly the same thing as the Orange Home Max package, but has a reduced monthly fee when taken with an 18 or 24 month Orange mobile contract of at least £30.
For a full review of what you get with the package, see the Orange Home Max package page.
A little more detail
Broadband
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Special Note.. |
Any good? |
| Package Name: |
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Max |
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| Connection Type: |
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ADSL |
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| Max Speed: |
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8Mb |
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| Usage Limit: |
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Unlimited |
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| Hardware: |
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Orange 'LiveBox' Wireless Router |
Acts as a wireless router and a second phoneline for free broadband phonecalls anytime |
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| Anti-virus Protection: |
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No |
McAfee Internet Security Suite available to buy for £39.99 (saving of £10) |
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| Firewall: |
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Yes |
Built into the Orange Livebox |
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| E-mail Account: |
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Yes |
1 email address |
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| Webspace Provided: |
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Yes |
5 batches of 30MB webspace |
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| Domain Included: |
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No |
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| Backup Dialup: |
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Yes |
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| Consoles Supported: |
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All major consoles supported |
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Home Phone
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| Package Name: |
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Evening & Weekend |
| UK Weekend Tariff: |
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Free to UK landlines |
| UK Evening Tariff: |
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Free to UK landlines |
| UK Peak Tariff: |
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2.50p per minute |
| International Tariff: |
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From 4p per minute |
Mobile
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| Package Name: |
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Dolphin, Racoon, Canary or Panther |
| Network: |
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Orange |
| SIM / Phone: |
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Yes |
| Free Minutes: |
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Variable |
| Free Texts: |
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Variable |
Payment, Installation and Contract
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| Payment Method(s): |
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Direct Debit (all other payment methods incur a £2 per month surcharge) |
| Activation Fee: |
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Free until 31 July 2008, then £30 |
| Installation: |
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Free |
| Minimum Contract: |
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18 months |
| Line Rental: |
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Line Rental included in the price |
| Support: |
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24/7 5p per minute flat rate for customer and technical support |
Actual User Ratings
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At a Glance
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Bundle details: |
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Phone: Unlimited evening and weekend calls to UK landlines using your home phone |
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TV: Not included |
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Mobile: Various inclusive call and text options |
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It is best suited for: |
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Anyone wanting to switch to Orange mobile who also want an excellent Orange homephone & broadband bundle package that includes line rental. |
Customer Reviews
Remember, the customer reviews below are subjective (and are not the opinions of ChooseISP.co.uk).
Jeff from North Yorks writes... 23/05/2008 "Only stayed with Orange for their Web Hosting service `Mysite`. It has all crashed, yet again, causing me no end of problems. They wont even acknowledge there is a problem and their `service status` indicators havnt been updated for 2 years ! Add to that it takes 3 days for them to answer emails and the extortionate costs of calling their help lines and ... bye bye Orange. Youve just lost a loyal customer that has been with you through thick and thin... (freeserve and wanadoo). Speed is ok though... but I think that has more to do with our local exchange than Orange doing it`s job. Oh... and I almost forgot.... wireless !!! bought their wireless router thingy 18 months ago... still cant get the thing to work. Rubbish products from a rubbish company."
Herman from Glasgow writes... 01/03/2008 "Orange has to be the worst phone/internet provider I have ever signed up for. It's very slow,the connection drops on a regular basis and there the phone line is dead nearly every weekend.If you have any problems you have to call Orange on a premium call rate which will cost you up to £5 every time. The only useful feature is calls to overseas land line numbers which I use when my phone is actually working.Spend the extra few pound and get something decent!"
Mark Wood from London writes... 21/02/2008 "Orange have been failing to provide me with broadband for the last 9 months but are still trying to hold me to the 18 month contract! The "expert" techincal support service operates from overseas on very poor quality lines is VERY expensive and no more useful than asking my 70 year old neighbour"
Chris from Forest Of Dean writes... 22/10/2007 "Dreadful performance from Orange. Very slow at peak times (dial-up performance) and not a lot better at off-peak. Consistently drops out even though I have replaced the router with a decent Draytek Vigor. Line length and exchange capability mean I can only expect maximum of 2.5Mb but my old AOL 1Mb line was far superior to this Orange Home Max. Can't wait for my 1 yr contract to end so I can jump ship."
Chris from Glasgow writes... 15/08/2007 "I've found my Livebox to be very unreliable, and has limited features.
The broadband connection drops on a regular basis, though reverting back to an old 'hard-wired' USB modem is fine.
I'd spend some extra cash and buy a decent wireless router."
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