Orange Broadband Review | Review of Orange Broadband Home Max
- Up to 8MB unlimited Orange broadband connection
- Free evening and weekend landline calls
- Free Orange LiveBox wireless modem
- 2 for 1 cinema tickets every Wednesday
- Includes line rental!
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STOP PRESS 1! Knock £10 off the price if you are a Orange pay monthly mobile phone customer
IF Pepsi-Max helps you skateboard on top of skyscrapers, Orange Broadband’s Home Max is, well, perhaps not equally extreme, but pretty darn good nonetheless!
Suprisingly well priced
This is Orange broadband’s flagship broadband bundle package and for a pleasingly low monthly price offers a very good Orange broadband and Orange home phone package - especially when you consider it includes your line rental too!
Even more amazingly, if you pay monthly Orange mobile phone contract, you save a tenner a month.
That essentially gives you an unlimited, 8Mbps broadband package for around less than £4 a month (£25 - £10 - £11.75 line rental = £3.25).
But assuming you don’t take the Orange mobile phone plan, this is still a brilliant broadband deal, and one we'd recommend.
Sure, there is an 18 month contract and yes, you’ll be credit checked first which will slow down your application by about 10 days, but consider what you get for your money…
Free wireless router
Orange Home Max gives you a free Orange Livebox wireless router, free line rental, free evening and weekend home phonecalls as well as totally free broadband calls at any time by plugging your phone into the Orange Livebox.
If you are an Orange mobile customer, you'll benefit from the poorly named, but utterly brilliant Orange 'Unique', which routes any mobile calls you make in your home through the Orange Livebox, which makes them free (UK, International, landline and Orange mobile calls only)!
Additionally the Orange Home Max package includes some basic email security, your own email addresses and some webspace to build your own website.
Free Orange Wednesday's BOGOF
Cherry on the cake is your inclusion into the Orange Wednesdays 2-for-1 cinema tickets club, so you can keep an eye on their latest groan-inducing cinema ads!
Cheaper and better customer support
While Orange Broadband has come under fire in the last year for its slack approach to customer satisfaction, indications are that they've learned their lessons and from our anonymous dealings with the company, appear to be performing well.
Better still they have just announced that they've spent the last year getting 'back-to-basics' and claim to have made wholesale improvements to all aspects of their broadband packages.
The Orange Home Max is, we feel, good value max!
A little more detail
Broadband
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Special Note.. |
Any good? |
| Package Name: |
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Max |
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| Connection Type: |
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ADSL |
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| Max Speed: |
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8Mb |
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| Usage Limit: |
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Unlimited |
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| Hardware: |
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Orange 'LiveBox' Wireless Router |
Acts as a wireless router and a second phoneline for free broadband phonecalls anytime |
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| Anti-virus Protection: |
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No |
McAfee Internet Security Suite available to buy for £39.99 (saving of £10) |
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| Firewall: |
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Yes |
Built into the Orange Livebox |
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| E-mail Account: |
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Yes |
1 email address |
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| Webspace Provided: |
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Yes |
5 batches of 30MB webspace |
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| Domain Included: |
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No |
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| Backup Dialup: |
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Yes |
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| Consoles Supported: |
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All major consoles supported |
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Home Phone
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| Package Name: |
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Evening & Weekend |
| UK Weekend Tariff: |
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Free to UK landlines |
| UK Evening Tariff: |
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Free to UK landlines |
| UK Peak Tariff: |
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2.50p per minute |
| International Tariff: |
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From 4p per minute |
Payment, Installation and Contract
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| Payment Method(s): |
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Direct Debit (all other payment methods incur a £2 per month surcharge) |
| Activation Fee: |
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Free |
| Installation: |
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Free |
| Minimum Contract: |
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18 months |
| Line Rental: |
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Line Rental included in the price |
| Support: |
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24/7 5p per minute flat rate for customer and technical support |
Actual User Ratings
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At a Glance
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Bundle details: |
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Phone: Unlimited evening and weekend calls to UK landlines using your home phone |
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TV: Not included |
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Mobile: Not included |
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It is best suited for: |
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Broadband users looking for the best bundle package Orange can offer, including free line rental and free off-peak calls. |
Customer Reviews
Remember, the customer reviews below are subjective (and are not the opinions of ChooseISP.co.uk).
Herman from Glasgow writes... 01/03/2008 "Orange has to be the worst phone/internet provider I have ever signed up for. It's very slow,the connection drops on a regular basis and there the phone line is dead nearly every weekend.If you have any problems you have to call Orange on a premium call rate which will cost you up to £5 every time. The only useful feature is calls to overseas land line numbers which I use when my phone is actually working.Spend the extra few pound and get something decent!"
Mark Wood from London writes... 21/02/2008 "Orange have been failing to provide me with broadband for the last 9 months but are still trying to hold me to the 18 month contract! The "expert" techincal support service operates from overseas on very poor quality lines is VERY expensive and no more useful than asking my 70 year old neighbour"
Chris from Forest Of Dean writes... 22/10/2007 "Dreadful performance from Orange. Very slow at peak times (dial-up performance) and not a lot better at off-peak. Consistently drops out even though I have replaced the router with a decent Draytek Vigor. Line length and exchange capability mean I can only expect maximum of 2.5Mb but my old AOL 1Mb line was far superior to this Orange Home Max. Can't wait for my 1 yr contract to end so I can jump ship."
Chris from Glasgow writes... 15/08/2007 "I've found my Livebox to be very unreliable, and has limited features.
The broadband connection drops on a regular basis, though reverting back to an old 'hard-wired' USB modem is fine.
I'd spend some extra cash and buy a decent wireless router."
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