Orange Broadband Review | Review of Orange Broadband Starter & Mobile
- FREE 8Mbps Orange broadband

- 10GB usage allowance

- Free setup

- Free wireless router
- Free evening and weekend landline calls
- 2-for-1 cinema tickets every week with Orange Wednesdays
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THIS Orange package is exactly the same thing as the Orange Home Starter package, but is absolutely free when taken with an Orange pay-monthly mobile contract.
For a full review of the package, see the Orange Home Starter package page.
A little more detail
Broadband
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Special Note.. |
Any good? |
| Package Name: |
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Starter |
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| Connection Type: |
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ADSL |
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| Max Speed: |
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8Mb |
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| Usage Limit: |
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10GB |
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| Hardware: |
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Wireless Router |
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| Anti-virus Protection: |
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No |
McAfee Internet Security Suite available to buy for £39.99 (saving of £10) |
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| Firewall: |
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No |
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| E-mail Account: |
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Yes |
1 email address |
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| Webspace Provided: |
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Yes |
5 batches of 30MB webspace |
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| Domain Included: |
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No |
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| Backup Dialup: |
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Yes |
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| Consoles Supported: |
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All major consoles supported |
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Home Phone
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| Package Name: |
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Evening & Weekend |
| UK Weekend Tariff: |
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Free to UK landlines |
| UK Evening Tariff: |
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Free to UK landlines |
| UK Peak Tariff: |
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2.50p per minute |
| International Tariff: |
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From 4p per minute |
Mobile
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| Package Name: |
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Dolphin, Racoon, Canary or Panther |
| Network: |
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Orange |
| SIM / Phone: |
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Yes |
| Free Minutes: |
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Variable |
| Free Texts: |
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Variable |
Payment, Installation and Contract
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| Payment Method(s): |
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Direct Debit (all other payment methods incur a £2 per month surcharge) |
| Activation Fee: |
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Free |
| Installation: |
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Free |
| Minimum Contract: |
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18 months |
| Line Rental: |
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BT Line Rental required |
| Support: |
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Customer support at 5p per minute (7am - 11pm). Expert technical support 50p per minute. |
Actual User Ratings
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At a Glance
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Bundle details: |
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Phone: Unlimited evening and weekend calls to UK landlines using your home phone |
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TV: Not included |
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Mobile: Various inclusive call and text options, starting at £15 |
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It is best suited for: |
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Anyone wanting to switch to Orange mobile who also want a dirt-cheap wireless broadband connection. |
Customer Reviews
Remember, the customer reviews below are subjective (and are not the opinions of ChooseISP.co.uk).
Herman from Glasgow writes... 01/03/2008 "Orange has to be the worst phone/internet provider I have ever signed up for. It's very slow,the connection drops on a regular basis and there the phone line is dead nearly every weekend.If you have any problems you have to call Orange on a premium call rate which will cost you up to £5 every time. The only useful feature is calls to overseas land line numbers which I use when my phone is actually working.Spend the extra few pound and get something decent!"
Mark Wood from London writes... 21/02/2008 "Orange have been failing to provide me with broadband for the last 9 months but are still trying to hold me to the 18 month contract! The "expert" techincal support service operates from overseas on very poor quality lines is VERY expensive and no more useful than asking my 70 year old neighbour"
Chris from Forest Of Dean writes... 22/10/2007 "Dreadful performance from Orange. Very slow at peak times (dial-up performance) and not a lot better at off-peak. Consistently drops out even though I have replaced the router with a decent Draytek Vigor. Line length and exchange capability mean I can only expect maximum of 2.5Mb but my old AOL 1Mb line was far superior to this Orange Home Max. Can't wait for my 1 yr contract to end so I can jump ship."
Chris from Glasgow writes... 15/08/2007 "I've found my Livebox to be very unreliable, and has limited features.
The broadband connection drops on a regular basis, though reverting back to an old 'hard-wired' USB modem is fine.
I'd spend some extra cash and buy a decent wireless router."
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