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Orange Home Ultra Broadband, phone (& Mobile) Bundle

Independent review with up to date prices, details and special offers for this package...

  • Up to 20MB unlimited Orange broadband connection
  • Free anytime landline calls
  • Free Orange LiveBox wireless modem
  • Cheaper line rental than BT
  • 2 for 1 cinema tickets every Wednesday

Orange broadband review: Home Ultra Broadband, phone (& Mobile) Bundle

What's better than Max? Well, Ultra if you listen to Orange: this is now their top broadband and phone package.

Suprisingly well priced

The eagle-eyed will have noticed that Ultra actually isn't much more expensive than Orange's other packages.

This is because Orange Ultra comes with Orange line rental - and while this is actually cheaper than BT line rental in itself, it also knocks the price of the broadband down dramatically too. You can also save money by being an Orange customer.

But assuming you if you don't have or take up an Orange mobile phone plan, this is still a brilliant broadband deal, and one we'd recommend.

Sure, there is an 18 month contract and yes, you'll be credit checked first which will slow down your application by about 10 days, but consider what you get for your money...

Free wireless router and Livebox

Orange Home Ultra gives you a free Orange Livebox wireless router, free line rental and free anytime home phonecalls to UK landlines.

By plugging your phone into the Orange Livebox you can also get free broadband calls to 30 international destinations.

Additionally, the Orange Home Ultra package includes some basic email security, your own email addresses and some webspace to build your own website.

Better customer support

While Orange home broadband has come under fire in the past for their poor customer support, they've improved considerably in the last 12 months.

Better still they have just announced that they've spent the last year getting 'back-to-basics' and claim to have made wholesale improvements to all aspects of their broadband packages.

Free Orange Wednesdays

Cherry on the cake is your inclusion into the Orange Wednesdays 2-for-1 cinema tickets club, so you can keep an eye on their latest groan-inducing cinema ads!

All in all, Orange home Ultra is an excellent broadband deal with a great international call package but go with Home Max if you don't think you'll use those calls abroad.

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At a glance

Our Rating: orange has been rated 4 out of 5 overall
Monthly Price: from £10.50
Initial Cost: Free
Line Rental: £10.50 (with Orange)
Contract Length: 18 months
Broadband:
Max Speed: Up to 20Mb
Usage Limit: Unlimited
Phone:
Anytime & International call plan
Orange line rental required
Second line with Livebox broadband calls
Mobile Phone:
Orange mobile customers save money.
See all options for this package

  • Save £3 a month if you're a current or new Orange contract mobile phone customer and live within the Orange network area (excludes SIM only, PAYG, business and Virgin OVP customers or customers already on a mobile and broadband offer).



A little more detail...

Broadband
  Special Note... Any good?
Package: Ultra -
Connection:
ADSL2+ Telephone line
Max Speed:
Up to 20Mb up
Usage Limit:
Unlimited up
Totally Unlimited:
No side
Hardware:
Orange 'LiveBox' Wireless Router Acts as a second phoneline for free broadband phonecalls anytime.
Built-in firewall.
up
Internet Security:
Included free McAfee Privacy Service included free.
McAfee Internet Security Suite available to buy with 20% off.
up
Online Gaming:
All major consoles supported - up
Home Phone
Summary: Anytime & International call plan
Orange line rental required
Second line with Livebox broadband calls
Choose a package option to see more details
Mobile Phone
Summary: Orange mobile customers save money.
Choose a package option to see more details
Payment, Installation & Contract
Setup Cost:
Free
Hardware
Cost:
Free
Line Rental Provider:
Orange (£10.50/mth)
Minimum Contract:
18 months
Payment Method(s):
Direct Debit (all other payment methods incur a £2 per month surcharge)
Support:
Customer and technical support available from 7am to 11pm, 7 days a week, for 4.89p a minute.
Choose a package option to see more details


Orange Home Ultra Broadband, phone (& Mobile) Bundle package options...

broadband connection phone option mobile phone option monthly cost line rental set up cost


Home Ultra non-LLU & mobile
Up to 20Mb
Unlimited usage
Anytime & International calls to UK landlines (Free)
Anytime broadband calls to UK landlines and international destinations
Orange line rental (£10.50/mth)
-
£18.50 £10.50
(with Orange)
Free
sign up now


Home Ultra non-LLU
Up to 20Mb
Unlimited usage
Anytime & International calls to UK landlines (Free)
Anytime broadband calls to UK landlines and international destinations
Orange line rental (£10.50/mth)
-
£23.50 £10.50
(with Orange)
Free
sign up now


Home Ultra & Mobile
Up to 20Mb
Unlimited usage
Anytime & International calls to UK landlines (Free)
Anytime broadband calls to UK landlines and international destinations
Orange line rental (£10.50/mth)
-
£10.50 £10.50
(with Orange)
Free
sign up now


Home Ultra
Up to 20Mb
Unlimited usage
Evening & Weekend calls to UK landlines (Free)
Anytime broadband calls to UK landlines and international destinations
Orange line rental (£10.50/mth)
-
£13.50 £10.50
(with Orange)
Free
sign up now



User Ratings

User Comments

Add your own review of Orange broadband...

add your comment about orange home ultra broadband, phone (& mobile) bundle

Remember, the customer reviews below are subjective (and are not the opinions of ChooseISP.co.uk).

Sybil from Hertfordshire writes... 14/11/2008

"Not the best provider at all, customer services unhelpful, can't even pay them when they failed to collect money from direct debit, must wait until next collection cycle. Avoid at all cost"


Herman from Glasgow writes... 01/03/2008

"Orange has to be the worst phone/internet provider I have ever signed up for. It's very slow,the connection drops on a regular basis and there the phone line is dead nearly every weekend.If you have any problems you have to call Orange on a premium call rate which will cost you up to £5 every time. The only useful feature is calls to overseas land line numbers which I use when my phone is actually working.Spend the extra few pound and get something decent!"


Mark Wood from London writes... 21/02/2008

"Orange have been failing to provide me with broadband for the last 9 months but are still trying to hold me to the 18 month contract! The "expert" techincal support service operates from overseas on very poor quality lines is VERY expensive and no more useful than asking my 70 year old neighbour"


Chris from Forest Of Dean writes... 22/10/2007

"Dreadful performance from Orange. Very slow at peak times (dial-up performance) and not a lot better at off-peak. Consistently drops out even though I have replaced the router with a decent Draytek Vigor. Line length and exchange capability mean I can only expect maximum of 2.5Mb but my old AOL 1Mb line was far superior to this Orange Home Max. Can't wait for my 1 yr contract to end so I can jump ship."


Chris from Glasgow writes... 15/08/2007

"I've found my Livebox to be very unreliable, and has limited features. The broadband connection drops on a regular basis, though reverting back to an old 'hard-wired' USB modem is fine. I'd spend some extra cash and buy a decent wireless router."