Review of Toucan 512k Standalone Broadband
- 512k broadband
- No setup costs whatsoever
- Free modem when you sign up online
- Unlimited usage (fair use policy applies)
- 5 email addresses & 25MB webspace
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PART of the Tiscali family, Toucan is the talk-y arm of the business, specialising in broadband and phone bundle packages.
Slowest broadband
So it is a mystery why anyone would pay this price for a 512kb package (now, the slowest on the market) when they could get a 16-times faster standalone package from parent company Pipex, or grab one of Toucan's broadband and phone bundles which work out cheaper.
We advise against this Toucan package unless you enjoy paying good money for a rather inferior product.
A little more detail
Broadband
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Special Note.. |
Any good? |
| Package Name: |
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512k Broadband |
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| Connection Type: |
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ADSL |
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| Max Speed: |
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512Kb |
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| Usage Limit: |
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Unlimited |
Fair usage policy applies |
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| Hardware: |
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Modem |
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| Anti-virus Protection: |
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No |
Free 90 day trial of Zonelabs Internet Security Suite is available |
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| Firewall: |
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No |
Free 90 day trial of Zonelabs Internet Security Suite is available |
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| E-mail Account: |
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Yes |
Up to 5 email addresses |
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| Webspace Provided: |
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Yes |
25MB of webspace |
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| Domain Included: |
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No |
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| Backup Dialup: |
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No |
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| Consoles Supported: |
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No |
512kb broadband is too slow for serious online gaming |
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Payment, Installation and Contract
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| Payment Method(s): |
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Direct Debit / Credit Card |
| Activation Fee: |
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Free |
| Installation: |
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Free |
| Minimum Contract: |
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12 months |
| Line Rental: |
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Cheapest UK line rental |
| Support: |
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10p per minute technical support from BT landline, or 5p per minute from a Toucan line |
Actual User Ratings
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At a Glance
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Bundle details: |
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Phone: Not included |
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TV: Not included |
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Mobile: Not included |
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It is best suited for: |
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Very light users who don't require a particularly fast connection. |
Customer Reviews
Remember, the customer reviews below are subjective (and are not the opinions of ChooseISP.co.uk).
David Snape from Newton Abbot writes... 05/11/2007 "Avoid Toucan.
Bad technical support, dont speak english and prolong the calls on a premium rate number.
Toucan customer services totally unable to do anything right.
They are so bad I made a video about choosing an ISP:
http://www.youtube.com/watch?v=YkPWc1xPwhA"
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