Review of Toucan 8Mb Standalone Broadband
- Well priced 8Mb broadband
- No setup costs whatsoever
- Free modem when you sign up online
- Unlimited usage (with fair use policy)
- Free security suite for 3 months
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IT'S not difficult to see why Toucan has come up against a lot of stick for their rather loose interpretation of the term 'unlimited'.
Restricted
All Toucan 8Mb broadband packages - for those who don't read the smallprint - are unlimited at all times except between 6pm and 11pm (peak times), where you are restricted to 1GB of data usage per week.
It's easy to see how this could be exceeded and easier to see why a small army want to see Toucan sent back to the tropics!
Not bad
That aside, Toucan's 8Mb unlimited standalone package is in fact, not bad at all.
It costs under £20, you get your up to 8Mb speeds and a free modem.
There is also a 3 month free trial of Zonelabs' excellent Internet Security Suite offering anti-virus, anti-spam and firewall services.
However we would thoroughly recommend that if you are plumping for a Toucan 8Mb package, you should definitely go for one of their broadband and phone bundle packages which work out far more economical, especially as you will be getting your line rental for a lot less than you currently pay BT.
A little more detail
Broadband
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Special Note.. |
Any good? |
| Package Name: |
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8Mb Broadband |
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| Connection Type: |
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ADSL |
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| Max Speed: |
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8Mb |
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| Usage Limit: |
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Unlimited |
Fair usage policy applies |
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| Hardware: |
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Modem |
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| Anti-virus Protection: |
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No |
Free 90 day trial of Zonelabs Internet Security Suite is available |
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| Firewall: |
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No |
Free 90 day trial of Zonelabs Internet Security Suite is available |
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| E-mail Account: |
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Yes |
Up to 5 email addresses |
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| Webspace Provided: |
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Yes |
25MB of webspace |
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| Domain Included: |
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No |
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| Backup Dialup: |
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No |
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| Consoles Supported: |
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All major consoles supported |
Be aware of Toucan's strict fair usage policy at peak times |
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Payment, Installation and Contract
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| Payment Method(s): |
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Direct Debit / Credit Card |
| Activation Fee: |
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Free |
| Installation: |
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Free |
| Minimum Contract: |
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12 months |
| Line Rental: |
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Cheapest UK line rental |
| Support: |
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10p per minute technical support from BT landline, or 5p per minute from a Toucan line |
Actual User Ratings
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At a Glance
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Bundle details: |
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Phone: Not included |
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TV: Not included |
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Mobile: Not included |
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It is best suited for: |
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Web users looking for a well priced, super-fast unlimited broadband connection. |
Customer Reviews
Remember, the customer reviews below are subjective (and are not the opinions of ChooseISP.co.uk).
David Snape from Newton Abbot writes... 05/11/2007 "Avoid Toucan.
Bad technical support, dont speak english and prolong the calls on a premium rate number.
Toucan customer services totally unable to do anything right.
They are so bad I made a video about choosing an ISP:
http://www.youtube.com/watch?v=YkPWc1xPwhA"
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