Toucan 8Mb Standalone Broadband

Review of Toucan 8Mb Standalone Broadband

IT'S not difficult to see why Toucan has come up against a lot of stick for their rather loose interpretation of the term 'unlimited'.

Restricted

All Toucan 8Mb broadband packages - for those who don't read the smallprint - are unlimited at all times except between 6pm and 11pm (peak times), where you are restricted to 1GB of data usage per week.

It's easy to see how this could be exceeded and easier to see why a small army want to see Toucan sent back to the tropics!

Not bad

That aside, Toucan's 8Mb unlimited standalone package is in fact, not bad at all.

It costs under £20, you get your up to 8Mb speeds and a free modem.

There is also a 3 month free trial of Zonelabs' excellent Internet Security Suite offering anti-virus, anti-spam and firewall services.

However we would thoroughly recommend that if you are plumping for a Toucan 8Mb package, you should definitely go for one of their broadband and phone bundle packages which work out far more economical, especially as you will be getting your line rental for a lot less than you currently pay BT.

A little more detail

Broadband

			Special Note..	Any good?
Package Name:		8Mb Broadband	-
Connection Type:		ADSL	-
Max Speed:		8Mb	-
Usage Limit:		Unlimited	Fair usage policy applies
Hardware:		Modem	-
Anti-virus Protection:		No	Free 90 day trial of Zonelabs Internet Security Suite is available
Firewall:		No	Free 90 day trial of Zonelabs Internet Security Suite is available
E-mail Account:		Yes	Up to 5 email addresses
Webspace Provided:		Yes	25MB of webspace
Domain Included:		No	-
Backup Dialup:		No	-
Consoles Supported:		All major consoles supported	Be aware of Toucan's strict fair usage policy at peak times

Payment, Installation and Contract

Payment Method(s):		Direct Debit / Credit Card
Activation Fee:		Free
Installation:		Free
Minimum Contract:		12 months
Line Rental:		Cheapest UK line rental
Support:		10p per minute technical support from BT landline, or 5p per minute from a Toucan line

Actual User Ratings

At a Glance

Our Rating
Max Speed	8Mb
Usage Limit	Unlimited
Monthly Price	£17.99
Set Up Cost	Free
Min. Contract	12 months

	Bundle details:
	Phone: Not included
	TV: Not included
	Mobile: Not included

	It is best suited for:
	Web users looking for a well priced, super-fast unlimited broadband connection.

Customer Reviews

Add your own review of Toucan broadband...

Remember, the customer reviews below are subjective (and are not the opinions of ChooseISP.co.uk).

David Snape from Newton Abbot writes... 05/11/2007

"Avoid Toucan. Bad technical support, dont speak english and prolong the calls on a premium rate number. Toucan customer services totally unable to do anything right. They are so bad I made a video about choosing an ISP: http://www.youtube.com/watch?v=YkPWc1xPwhA"