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Virgin Media Broadband L (+ Phone)Independent review with up to date prices, details and special offers for this package...
Virgin Media broadband review: Broadband L + phoneBranson's brand already adorns just about every product you can think of from planes to lingerie so it probably won't come as a surprise that Virgin Media are now the most popular broadband provider in UK. L broadband is Virgin's smallest package, though with up to 10 Mb speeds and unlimited downloads, it upstages most other entry-level broadband deals. You don't need a phone line... but you can still get one Virgin Media are the only major provider of cable broadband in the UK, so if you want your internet without the extra expense of a landline they're the obvious choice. If you do want to keep your home phone we'd recommend switching your current service to Virgin Media's when you sign up. Not only is the line rental 54p cheaper than BT's - £11 - Virgin Media will knock money off your broadband, reducing the price to just £5 a month for the first three months and then £14. Phone M, Virgin Media's free homephone deal, offers inclusive weekend calls to UK landlines. Free Wireless and Free Installation A nice extra is the free wireless modem you'll get with your service, perfect for connecting multiple computers. For a limited time you can also get your service installed for free when you sign up online, saving you £30. Unlimited Downloads Unlimited downloads mean that you won't need to watch your usage allowance with Virgin Media broadband L. However, 'unlimited' does come with a caveat. Like most other large broadband providers, Virgin Media operates a 'fair use' policy which throttles (severely slows down) the connection of the top 3% of downloaders. It won't affect the vast majority of users but if you're a games addict or big on peer to peer it is worth keeping in mind. 'Up to' 10Mb Speeds Another thing worth keeping in mind is the L package's promise of up to 10 Mb speeds. 'Up to' speeds are theoretical maximum speeds and whether you will be able to receive them will depend on the services in your area, how far you are from the exchange and even your computer. Having cable broadband does increase your chances of having a fast broadband service but it's not a guarantee: most of the users that we've spoken to get 5 - 8Mb speeds. Final Word To sum up, Virgin Media's broadband is a unique product - the only broadband you can get without a phone line - at a fair price.
A little more detail...
Virgin Media Broadband L + phone package options...
User RatingsUser CommentsAdd your own review of Virgin Media broadband... 
Remember, the customer reviews below are subjective (and are not the opinions of ChooseISP.co.uk).  mike latham from brighton writes... 07/12/2008 "I get all three of my services through VM, BB, TV and Phone with their VIP package. As regards their BB I always get over 18mb whatever time of day and it very rare I ever lose my connection, twice in one year each time for less than half hour. The only real drawback with VM is the Indian CS, some people terribly hard to understand, and they all read answers off a clipboard, best wait to business hours. Mind you it is improving, overall I'd give them 8/10." George from Dundee writes... 27/11/2008 "I have recently moved house and needed to phone Virgin Media several times but never once had to speak to an Indian call center. Although i have with BT. Service with VM is decent enough and there cables broadband is excellent. Have had to move to ADSL with them but have not tried it yet so can't comment on quality." Martin from London writes... 12/10/2007 "Signed up for Virgin Media XL Broadband 20Mb. I don't even get 1Mb most times, usually lower. The customer service is extremely poor and they are all based in India. There is no email based support, only 25p/min tech number." Gareth Snow from Worthing writes... 03/10/2007 "We recently had broadband, telephone and also TV installed from Virgin Media and they were excellent. Really good value for money. Also we have Virgin Media's V+ service which is superb!" S.J. from Manchester writes... 08/09/2007 "When Virgin Media was still Telewest it was great. Now the XL package is £37/month, with fair use policy introduced, the speeds are not consistent and the upload speed is ridiculous for todays isp's. The once free tech help is now 25p/min with 10p connection charge (to India!!). If I had a BT line I would try another broadband provider." Jason Hines from Epsom writes... 12/08/2007 "So far so very good. I signed up to the VirginMedia 3 for £30 bundle in April and so far have been amazed. I had heard bad stories but took the risk as they offer a moneyback guarantee. Thankfully I never had to use it. I still find it amazing that I get all this for £30. Highly recommended." Hazel Wykes from Birmingham writes... 11/08/2007 "We thought we'd give Virgin Media a try just to see how it compared but were so dissatified with it, that we changed back to BT. We are now on BT Total Broadband Option 3. Its top class, everything about it is excellent. It beats Virgin Media all round." |
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Broadband: L + Phone
